The Problem with over-the-phone quotes
People call into Dream Dental all the time asking about the cost of the All-on-4® dental implant. We always tell them that the cost will vary depending upon a number of circumstances including the amount of work that needs to be done in order to set the implants in place. This is true, and every doctor should be telling those that call in the same thing, but why don’t they? There are a few answers to this question, but it is hard to dive deep into the minds and hearts of the competition, so we will keep things friendly in this post and just focus on facts.
First, to provide a price over the phone prior to examining the patient or viewing a CT scan of the bone structure and density would be like agreeing to purchase a car located in another state without ever even seeing the actual vehicle, just a stock photo of it online. The All-on-4® dental implant is meant to be a permanent solution to unhealthy teeth, this being the case it is important that all factors be considered to ensure that the implants stay in place and remain healthy. Nobody wants the implants to fail, that would be less than permanent. Once a CT scan can be done and an examination performed, the Doctor can at that point provide a price that is the actual price without any caveats or hidden price increases.
Second, when someone calls in asking about the cost of the All-on-4® procedure, the dental office knows that they are more than merely curious about the cost of a dental procedure. They are wanting to know so that they can determine whether they can afford it. They are unhappy with their smile and they want a change. This emotion prompted the call, and to take advantage of this emotion and provide a pie-in-the-sky price just to get them in so that their hopes, dreams and ambitions can be dashed by the actual price—is in our estimation a bit disingenuous and downright cruel in some cases. This method of bait and switch salesmanship is used all throughout the world in many different forms and fashions, but it should not have place in an industry where you are literally playing with people’s heart strings. Dream Dental prefers to keep things open and honest.
Dream Dental specializes in the All-on-4® and has placed thousands of these implants for patients that come to our Salt Lake City, Utah Implant Center from all over the world. These patients appreciate the honest and open communication that they receive from the Dream Dental Staff, and Dr. Hendriks. They understand that there are factors that need to be reviewed and questions that need to be answered prior to a cost being given. They know that when they receive the All-on-4 dental implant at the Dream Dental Implant Center, that it is going to be a permanent solution to a lifelong problem that has plagued them. They know that they are being treated fairly and equitably.
We invite you to call for yourself and see the difference in how you are treated. We think that you will like the Dream Difference. You will see that Dr. Hendriks will treat you like family and explain the cost and give you a breakdown of everything and answer any questions that you might have.